Organizational Culture and Performance of Office staff in universities in Rivers State
Keywords:
Organizational culture, norms, objectives, values, office staff performance, universityAbstract
This study investigated organizational culture and performance of office staff in Universities in Rivers State. This study adopted population of 200 including principal officers of Rivers State Universities and Ignatius Ajuru University of Rumuolumeni Port Harcourt. The sample size of 110 using the stratified sampling technique was adopted. One hundred copies or 90% were duly completed and returned and that was used in the analysis. Research questions were answered using mean and standard deviation statistical tool. The Hypotheses were tested using at .05 significance level. Four research questions were raised and answered using mean and standard deviation and three hypotheses which were tested using the regression. The findings showed that there is relationship among office staff performance and norms as well as values. But differs in objectives. The recommendations reached that Leaders of educational Organizations’ should ensure that their organizational norms are maintained and made known to all staff since norms are related to office staff performance. Leaders of educational institutions should ensure that objectives set for organizational goal attainment are made known to staff from time to time to avoid over familiarity and monotony. Organizational values should be seen topmost in the office staff performance roles. The values of the organizations should reflect on the office staffs.References
Bryman, A. (2008). Leadership in organisations. In: Clegg SR, Hardy C, Nord WR, editors. Handbook of organisation studies. London: Sage; 1996. p. 276–92.
Burner, B. M. (2012). Leadership and performance beyond expectations. New York: Free Press.
Burns, J. M. (2008). Leadership. New York: Harper & Row.
Den, H. Van, M. J. J. (2007). Transactional versus transformational leadership: an analysis of the MLQ. J Occup Organ Psychol.
Den, H. D. N. (2007). The communicative techniques of international business leaders. Leadership Quart 1997; 8(4):355–91.
Egbu, C. Gorse, C. Teamwork. In: Stevens M, editor. Project management pathways. Buckinghamshire: The Association for Project Management; 2002. p. 71-1–71-16.
Fiol, C. M., Harris, House, R. J. (2009). Charismatic leadership: strategies for effecting social change.
Gray, C, Dworatschek, S. Gobeli, D. Knoepfel, H. Larson, E. (1990). International comparison of pr oject organisation structures: use and effectiveness. Int J Project Manage 1990; 8(1):26–32.
Grint, K. (2007). Leadership: classical, contemporary and critical approaches. Oxford: Oxford University Press.
Hater, J. J., Bass, B.M. (2010). Superiors’ evaluations and subordinates’perceptions of transformational and transactional leadership. J.Appl Psychol 1988; 73:695–702.
Jon, K., Carolin, D. & James, T. (2016). Organizational culture. http:strategy-business.com
Jones C, DeFillippi R. Back to the future in film: combining industry and self-knowledge to meet career challenges of the 21st century. Acad Manage Executive 1996; 10(4):1–15.
Keegan, A. E. & Turner, J. R. (2001). Quantity versus quality in project based learning practices. Manage Learning 2001; 32(1):77–98.
Konte, B. (2012). Leadership. In: Stevens M, editor. Project manage-ment pathways. Buckinghamshire: The Association for Project Management.
Kotter, D. (2002). Ireland L. Project management: strategic design and integration. New York: McGraw-Hill.
Ololube, N. P. (2018). Handbook of research on educational planning and policy analysis. Port Harcourt. Pearl publishers int’l ltd.
Podsakoff, P. M., MacKenzie, S.B.( 2008). Transformational leader behaviours and substitutes for leadership as determinants of office staff satisfaction, commitment, trust and organizational citizenship behaviours. London, J Manage Pub.
Schalwyk, K. B., Kroek, G.K. & Sivasubramaniam, N. (2005). Effectiveness corre-lates of transformational and transactional leadership: a meta-analytic review.
Turner, J. R. (2008). The handbook of project based management. London: McGraw-Hill.
Yammarino, F. J. (2009). Transformational leadership and multiple levels of analysis. Human Relat 1990; 43:975–95.
Yukl, G. (2010). Leadership in organisations. 5th ed. Englewood Cliffs, NJ: Prentice-Hall.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 PORT HARCOURT POLYTECHNIC ACADEMIC RESEARCH JOURNAL

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.